Shipping policy

Thank you for shopping at Vyonix! Below, you will find our shipping policy, which outlines the process and conditions for shipping orders placed on our website.

1. Order Processing

Processing Time: Orders are processed within 1-2 business days. You will receive an email with tracking information once your order has been shipped.
Order Confirmation: After placing an order, you will receive a confirmation email. This email acknowledges that we've received your order. Please note that this is not an order acceptance or shipment confirmation.

2. Shipping Methods & Carriers

Shipping Provider: We use Amazon’s Multi-Channel Fulfillment (MCF) service to fulfill orders. This means your order will be handled and shipped by Amazon directly from their fulfillment centers.
Shipping Areas: Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.
Delivery Times: Delivery times vary based on your location and the shipping method selected. Most orders arrive within 2-3 business days via Amazon's fulfillment network.
Shipping Costs: Shipping costs are calculated at checkout based on your shipping address and the selected delivery method.

3. Shipping Rates

Standard Shipping: Standard shipping is available for a flat fee or based on your order size, calculated during checkout.
Free Shipping: Every order ships free within the United States.
Expedited Shipping: Expedited shipping options may be available for an additional cost. The cost will be shown at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order's progress and estimated delivery date.

5. Address Accuracy

Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.

6. Shipping Restrictions

P.O. Boxes: We cannot ship to P.O. Boxes. Please provide a valid street address when placing your order.
International Shipping: We currently do not offer international shipping.

7. Lost or Damaged Items

Lost Shipments: If your order is lost during transit, please contact us at please contact us at support@vyonixstore.com immediately, and we will assist you with filing a claim with the shipping carrier.
Damaged Items: If you receive a damaged item, please contact us within 7 days of receiving the product. We will guide you through the process of returning the damaged item and issuing a replacement or refund.

8. Changes to Shipping Policy

We reserve the right to update or change our shipping policy at any time. All changes will be posted on this page, and the "Effective Date" will be updated accordingly.