Returns & Exchanges

30-day satisfaction guarantee.

If your Vyonix product isn't right for you for any reason — wrong size, didn't fit, or just changed your mind — you have 30 days from delivery to return it for a full refund.

Vyonix orders are fulfilled by Amazon Multi-Channel Fulfillment, so returns are processed directly through Amazon's return system. Fast, trusted, and handled by Amazon's logistics network.

How to return

1. Log into your amazon.com account
2. Go to "Your Orders"
3. Find your Vyonix order and click "Return or Replace Items"
4. Follow the prompts to print your prepaid return label
5. Drop the package at any USPS or carrier location listed on the label
6. Refund processed to your original payment method within 5-10 business days after Amazon receives the item

What's covered

• Wrong size or fit
• Change of mind, within 30 days
• Product not as described
• Manufacturing defects (covered indefinitely — not just 30 days)

What's not covered

• Damage from improper installation
• Wear and tear after 30+ days of normal use
• Items returned without original packaging

Damaged or wrong item on arrival?

Email a photo to support@vyonixstore.com. We'll ship a replacement immediately — no return needed for damaged items. Just send the photo.

Exchanges

We don't process formal exchanges. Faster path: return via Amazon's system above, then place a new order for the size/color you want. First-time customer? Use code WELCOME10 on the replacement order.

Refund timeline

Refunds post back to the original payment method within 5-10 business days after Amazon receives the return. Your bank may take an additional 2-5 days to show the credit.

Questions

Email support@vyonixstore.com. We respond within 24 hours on business days — from a real human, not a chatbot.